Dog Grooming

We have a 24 hour cancellation policy and require a credit card # to secure all appointments.      
Same Day Cancellations and No Shows are subject to a fee of 50% of your booked service.                  

*If we do not have a credit card on file, the fee will have to be paid before booking your next appointment.

 

Our groomers are professionally trained in safe and hygienic techniques to handle your pet in a loving, humane manner. We frequently attend seminars and specialized classes to keep abreast of current styles, techniques, and equipment. We groom 7 days a week in a state of the art facility, with a separate cat-grooming room. Routine grooming sessions allow you to examine your pet’s coat, teeth, eyes, ears, and nails for signs of problems.

Please call or email us for breed specific pricing.

Now offering Express Checkout!
In a rush? Worried about getting a parking ticket? We are now offering express check-out! Pre-pay at drop off, or pay via credit card over the phone 5 minutes before pick up, Let us know the make/model and colour of your car and one of our amazing staff will bring your pup right out to you!

Now offering Late Appointments! 
We have heard your requests and we are here to accommodate them! We know that it can be tough to make appointments during the day when you are at work. For your convenience, we have adjusted our schedules to suit your needs! We are now booking appointments as late at 6 pm!* (6 pm appointments are available for small dogs, 4:00 – 4:30 pm appointments are available for large dogs)


Standard Dog Grooming Package



  • Mani and Pawdicure

  • Ear cleaning (pluck, if needed)

  • Hair removal between pads

  • Shampoo* (conditioner, if needed)

  • Complete fluff drying

  • Thorough brushing and/or de-shed

  • Sanitations

  • Hair cut and styling



Standard Dog Bath Package



  • Mani and Pawdicure

  • Ear cleaning (pluck, if needed)

  • Hair removal between pads

  • Shampoo* (conditioner, if needed)

  • Complete fluff drying

  • Thorough brushing and/or de-shed

  • Sanitations



Just a Dip



  • Shampoo

  • Complete Fluff Drying



  • Dog will be done and must be picked up within 3 hours

  • This service is not available for matted dogs.



A la Carte



  • Nail polish: $15.00

  • Mani and Pawdicure: $20.00

  • Hair color for special occasion: $10.00+

  • De-matting: $75.00/h

  • Top knots with bows: $9.00

  • Face trim: $20.00

  • Sanitations: $10.00

  • Teeth Brushing: $7.00


Pricing ranges depending on breed and size



  • Please keep in mind that our groomers work by appointment. We strongly recommend calling ahead for drop in services.

  • Available shampoo (all natural protein, hypo-allergenic, oatmeal, medicated, whitening)



  • We also offer an Express Service for dogs with special needs (please ask for more information).

  • We can trim your dog to any style you wish from a short kennel cut to any breed standard.

  • Additional charge for haircuts on natural coated dogs.

  • Bath & Brush-Out and Bath & Dry packages available.


De-Matting Policy


Excessive de-matting can be a very painful and dangerous process for your pet, even when done by a professional. We will not attempt to de-matt excessive matting. We will assess each case individually and discuss options with you. We do not offer a groom without doing a full brushing; it is against our policies to leave in the matts. If we are unable to brush out the matts, the hair will have to be cut. The length of the haircut will depend on how much space there is between the matt and the skin’s surface (usually matts are very close to the skin, making the cut extremely short).

Pet Behavior and Stress Policy


For the benefit of both the pet and the stylist, we will not continue working with vicious or aggressive pets and may refuse service. If a pet is upset, we may skip any stressful procedure or take a “time out” before we continue. We do not use tranquilizers.

The safety and happiness of existing clients is always our priority and as such, we reserve the right to refuse services at any time to a client who’s pet does not meet our criteria for good conduct.

Pre-Existing Conditions and Experiences


Your pet’s safety and comfort are our primary concern. Please advise us of any allergies, sensitive skin or pre-existing medical conditions. Also, let us know of any past negative grooming experiences. We want to avoid repeating any unpleasant experiences you or your pet may have had.

Cancellation Policy


We have a 24-hour cancellation policy in effect. This means we require a credit card number in order to secure all appointments. We will call you to confirm 2 days prior to the appointment and you have 24 hours to make any changes. Same Day Cancellations and No Shows are subject to a fee of 50% of your booked service. If we do not have a credit card on file, the fee will have to be paid before booking your next appointment.

After your second no show or cancellation, you will be required to prepay for any grooming services 24 hours before your appointment. Prepayment is non-refundable.